There is still a great deal of uncertainty surrounding the COVID-19 Virus and how it will ultimately impact our daily lives. Each day as new information becomes available, more questions arise, and we begin to think of the challenges we not only face now, but in the days and perhaps even the months to come. For many of us, financial concerns are very much at the forefront as we are encouraged to stay home and self-isolate. With the loss of a job or reduced income, making mortgage payments is a common concern and many are wondering what their options are.
your current mortgage
If your income has become affected by the pandemic and you are concerned about making your monthly mortgage payments, we recommend reaching out to your lender to assess your specific situation. In times like these, a single conversation can make a big difference. Each lender and their policies are different. It is important to note that support may be offered on a case-by-case basis, and an individual borrower’s circumstances will determine their respective eligibility.
Customer Service Numbers:
Access Credit Union 1-800-264-2926
ACU - 1-877-958-8588
B2B 1 800 263 8349
Belgian Alliance Credit Union 204-927-0460 (Portage Branch)
Caisse Financial Group. 1-866-260-7060
Crosstown Credit Union - 1-866-941-6356
Connect First 403-736-4000
Chinook Financial 403-934-3358
CWB Optimum 1-866-441-3775
First Calgary Financial 403-736-4000
First National 1-888-488-0794
Home Trust 1-855-270-3630
Me-Dian Credit Union - 204-943-9111
RFA 1-877-416-7873 (based on mortgage number)
SCU - 1-800-728-6440
Street Capital 1-866-683-8090 (based on mortgage number)
VERICO LifeCycle - 1-855-805-7107
a future mortgage
If you have a pre-approval in place, please be aware that any change to your employment or financial situation will affect it and you should contact your mortgage broker before writing any offers to purchase on a new home. Also, appraisal and inspection services, legal service provision and signings, are all experiencing some challenges which could impact the mortgage process.
Please don’t hesitate to reach out to One Link Mortgage if you have any mortgage-related questions or to see how we can assist you. Our Mortgage Professionals are able to complete the full mortgage process remotely via phone, email and video meetings.